Getting started with Delight

When we meet new people who are interested in Delight, they (almost) always ask the same question: what do we need to work together? So we tried to summarise it all here.

Your ticketing data

The heart of Delight is the recovery of transactions made by your customers, whatever the source: software, white label, grey label, flat file or data exchange with a partner. We take care of everything, it's our specialty...

Your newsletter subscribers

.. Then, we look for other essential data on your behalf: subscribers to your newsletters or alerts. This way, you not only know what your customers have bought but also what might interest them tomorrow...

Your other data

... And finally, we centralise all the data that belong to you by connecting to other data streams such as cashless, access control, merchandising, licences, subscriptions, contests...

And of course, opt-ins!

All these data repatriation and hosting operations are carried out in full compliance with the GDPR. Delight allows you to control the management of consents in one click.

They talk about us

We're lucky to work with more than a hundred clients.
Some of them agreed to share their experience of Delight with you...

Delight allows us to communicate with our different audiences while maintaining a consistent brand universe, whereas previously we were using several platforms for different communication goals.
We've often found that the ticket sales revenue generated after campaigns sent through Activation quickly covers the monthly cost of the tool.

W Spectacles

Léa Daher
Director of Communications and Ticketing

Thanks to Delight, I was able to structure my database and rely on reliable, GDPR-compliant contact information. I gained a representative view of my audience and their purchasing habits, which allowed me to adjust my marketing strategy accordingly.

Rock en Seine

Eléonore Jouis
Marketing and Communications Manager

What makes Delight unique in its field is the highly effective personalized support and the constant drive for improvement to closely match the needs of organizations. Thanks to Delight's tools, we were able to partially solve our no-show issue by sending reminders to attendees for our free events.

Citéco - Cité de l'Économie

Emma Lechaux
Marketing Manager

We were able to centralize our contacts directly within the email campaign tool, which significantly simplified the selection process for each campaign. The result: real time savings on a daily basis, fewer errors, and more reliable management of our mailings.

Pomme Production

Jérôme Grandjouan
Media Manager

The results are very encouraging: campaign open rates are strong, and the tools provided allow us to track customer behavior in detail. The bookmark-style segmentation linked to our ticketing system makes it quick and easy to target specific audience segments.

Orchestre national de Cannes

Mélissa Bagot
Director of Communications and Public Engagement

We were able to consolidate all our customer data into a single tool, analyze client behavior, and better understand who our audiences are. What truly sets Delight apart for us is the personalized support and human connection. We greatly appreciate the responsiveness and availability of their team!

O Spectacles

Ludivine Gallerand
Customer Relations Manager