The visualisation and segmentation tool for your customer data
Centralise your data (ticketing, newsletters, cashless, licences, subscriptions, B2B...) in a cleaned, de-duplicated and secured database that will allow you to know your audience better and create relevant segments to sell more tickets through targeted communications.
Automated
Your data is automatically retrieved daily from various sources: ticketing software, website, emailing database, etc.
Multi-source
A platform connected to the vast majority of ticketing systems on the market: Aparté & DataSport, Rodrigue, Trium, Weezevent, SecuTix, UTick... (non-exhaustive list)
Polyvalent
Easy to use, the tool harnesses its power, speed and flexibility to suit all your needs and give you the business indicators that are most important to you.
In just a few clicks, create coherent groups of spectators or visitors to test your intuitions or observations and refine your communication.
Centralise your data in Ignition, accurate to the penny, and turn it into valuable insights about your audiences.
Know your audience and segment into groups for better targeting
Centralise
Securely collect and cross-reference purchase or relational data: online, resellers, hospitality, B2B...
Analyse
Study your data (ticketing, forms, cashless...) to understand behaviours: frequency, temporality, interests...
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Segment
Accurately group together your buyers and contacts, including your VIPs, based on relevant, single or cross criteria
Monetise
Take advantage of the enriched knowledge of your audiences, by combining your segments, to optimise the ROI of your communications
Summarise
Consult simple and updated dashboards to follow your activity and your communications' impact on sales
Coordinate
Facilitate internal collaboration between different users of the tools within your organisation
Interested in learning more about Ignition or Delight's solutions? Click the button below and we'll be happy to get back to you.
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